The Process
From sign-up to summary, in six steps
Here's exactly what happens when you book a consultation on Hakeem — no surprises, no hidden steps.
- Step 1
Create your free account
Sign up in under a minute, then add your child's profile — name, age, and a few health basics so their doctor has context from the very first message.
- Step 2
Browse verified specialists
Every doctor on Hakeem is reviewed and verified by our medical team before they ever appear in the directory. Filter by specialty and compare real qualifications.
- Step 3
Pick a time slot
See real-time availability in 30-minute windows. The moment you select a slot, it's held just for you for 10 minutes while you complete checkout — no one can take it from under you.
- Step 4
Check out securely
Pay by card or Apple Pay through our encrypted checkout. Your session stays reserved for a full 20 minutes, so there's no pressure to rush.
- Step 5
Join your consultation
The instant payment clears, your booking is confirmed and a private video room is generated automatically. Join your doctor face-to-face in HD, right from your dashboard — no downloads required.
- Step 6
Get your summary
Your doctor's consultation notes, prescriptions, and any attachments are saved straight to your child's medical history — accessible anytime you need to look back.
Certified specialists only
Verified credentials and experience before a doctor ever sees a patient.
Your data, protected
Medical records are visible only to you and the doctors you choose to see.
Secure payments
Encrypted checkout — your card details never touch our servers.